Our Commitment to Privacy
This Site is intended for adult use only. We do not direct any part of our Site to children less than 18 years old, nor do we knowingly collect Personal Information from children.
We Collect Personal Information
In the consumer areas of the Site, we collect Personal Information when you knowingly provide it to us. In order to use, access, or receive certain Services, you may be required to complete the applicable registration form accessible on the Site. For example, to receive a newsletter or press release, you must register and provide your name, email address, job title, job industry, and company/organization name. To send a satellite message using our Services, you will be required to register and provide the number to which you are sending the message, your email address and a message. To inquire about products, technical support, and customer service or sales support, you will be required to provide your name and email address, and your mailing address if desired. In addition, we collect Personal Information when you participate in surveys and/or sweepstakes, or when you correspond with us. When you contact us to inquire about certain products or to learn more about becoming a partner, you must provide your name, company name, job title, email address, phone number, the product or solutions you are interested in and the service partner with which you are affiliated (the “Service Partner”), if applicable.
To gain access to Iridium for Partners, you will be required to register and provide certain Personal Information, including your name, email address, mailing address, phone number and extension, citizenship, job title and the Service Partner. In order to expedite your registration, and for verification purposes, it is possible that we may obtain certain Personal Information about you from the Service Partner, such as your name, email address, mailing address, phone number and extension, job title, and/or citizenship. Iridium collects the information you provide via Iridium for Partners, including information you provide on behalf of a Service Partner.
When you use our online store, you will be required to provide your name, mailing address, phone number and credit card information.
We collect Personal Information from you when you register for, and attend, an Iridium-hosted event, such as our Iridium Partner Conferences. For example, to register for such an event, we may need to collect your name, name, email address, mailing address, phone number and extension, citizenship, job title and the employer. In addition, at Iridium events, we engage in photography, and video and audio recordings, where your image, activity, voice, and likeness may be reordered or otherwise captured. We use this information for our own marketing, exhibitions, and publications, including in our online publications, videos, and other marketing materials.
Anonymous Information Collected Via Technology
The Ways We Use Information
Pursuant to valid consent provided by you, we may communicate with you to provide information that may be useful or interesting to you. Such information may include newsletters/press releases and marketing communications, including contest entries and surveys. You can opt out of receiving newsletters/press releases from Iridium by clicking the “Unsubscribe” link at the bottom of the email. If you are a user of Iridium for Partners and receive marketing emails from us, you can opt out of receiving future marketing messages by modifying the relevant setting in your profile. Please note that to the extent you are using other Service(s) or are a Service Partner, even if you unsubscribe or opt-out to marketing emails, you may still receive transactional, relationship or service related emails (e.g., emails related to your transmission of satellite messages).
We may also use your Personal Information to create Anonymous Information by removing information that makes the information personally identifiable to you (such as your name or email address). We may use these records, and other Anonymous Information, to analyze usage patterns in order to enhance the Site and Services, and tailor them to your preferences.
The Ways We Disclose Information
We may disclose Personal Information or Anonymous Information:
- To contractors, third party vendors, and other third parties who help us make the Site or Services available or who support our business;
- To third parties to whom you ask us to send Personal Information, including those to whom you send a satellite message;
- To certain Service Partners so they may approve your access to their proprietary information available on Iridium for Partners or for other business purposes;
- To our parent company, any subsidiaries, joint ventures, or other companies under common control (collectively, “Affiliates”);
- To the general public or customers, if your Personal Information is incorporated into our marketing materials (this applies only to Iridium Partner Conference attendees);
Updating Your Personal Information
You may update your Personal Information if you have registered at iridium.com by emailing us at firstname.lastname@example.org from your email address on record or, if you have access to Iridium for Partners, by editing your profile within Iridium for Partners. We may not be able to update any information previously disclosed to a third party. Your Personal Information is necessary in order for us to send you newsletters or other communications or to provide you access to Iridium for Partners. Therefore, if you delete such necessary information we may not be able to provide you certain Services.
Personal Information Rights of Residents of the European Economic Area
If you are a resident of the European Economic Area, you have the right to request from us access to, and rectification and erasure of your Personal Information. You also have the right to restrict or object to processing concerning your Personal Information, which includes restricting us from continuing to process your Personal Information under certain circumstances. In addition, you have the right to data portability, which includes certain rights to have your Personal Information transmitted from us to another data controller.
When the collection and processing of your Personal Information is based on consent (in particular, in the case of marketing communications), you have the right to withdraw your consent at any time.
To exercise or to inquire about the above rights you can send an email to email@example.com. You also have right to lodge a complaint with a supervisory authority.
Security of Personal Information
Unfortunately, the transmission of information over the Internet is not completely secure, and therefore we cannot guarantee the security of your data transmitted to us through our Site and shall not be liable for breaches of security or integrity, third-party interception in transit, or any damage caused to you or your company, your computer(s), or other property by accessing or using our Site or Services.
Third Party Practices
Retention of Personal Information
Unless otherwise required by law, we will erase Personal Information when it is no longer necessary in relation to the purposes for which it was collected or otherwise processed; when you withdraw your consent (where lawfulness of processing was based on your consent) and there is no other legal ground for the processing; when you object to the processing and there are no overriding legitimate grounds for the processing; and when it is necessary to comply with legal obligations.
Changes to Our Policy
Continued use of our Site or Services following notice of such changes will indicate your acknowledgement of such changes and agreement to be bound by the revised terms and conditions.
Last Updated: September 2019