Phone is registered, but cannot make a data connection.

• Verify that the phone is displaying good signal strength.
• The SIM card must be provisioned for data. If in doubt, contact your Service Provider.
• Check the software version in the phone by pressing *#91# on the keypad. The Motorola 9500 must show software version INC0620 or later. The Motorola 9505 must show software version LAC109G[I1] . The Motorola 9520 must show software version RAC0620 or later. (Newer data-capable versions may be released from time to time, and will be indicated by a higher numerical sequence.)
• Check the cable connections.
• Is your Iridium handset dialing? While dialing, the Iridium handset blinks "Data Call in Progress". If not, cycle the power on the phone to reset it.