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FAQs

Fax & Enhanced Messaging
Can I send a fax using Iridium?

Data - Dialup
Does Iridium Dial-Up Data Service work in a Macintosh environment?

Does Iridium recommend any specific Internet Service Provider?

How do I connect a USB computer to the serial port of my phone?

Data - Direct Internet 2.0
Can I still use the DI1.0 Software once DI2.0 is available in January 2006?

Can I use a USB to serial adapter with DI 2.0?

Can I use the Direct Internet 2.0 software on my PDA?

Do I have to uninstall the DI1.0 software?

Do I need any special equipment to use DI2.0?

Do I need to configure the DI2.0 software with a special number to dial?

Does the Direct Internet 2.0 software work in a Macintosh environment?

How do I uninstall the DI1.0 software?

How much does the DI2.0 software cost?

I have been using D1.0, can I get my money back for the DI1.0 software?

I have DI1.0 do I need to upgrade to DI2.0?

What are the system requirements for DI2.0?

What are the usage costs for DI2.0?

What do I need to use DI2.0?

What if I am not using a protocol that DI2.0 accelerates, will it still work?

What is DI2.0?

What other features does DI2.0 offer?

What protocols does DI2.0 accelerate?

What will happen if I try to access the DI1.0 server after May 2006?

When should I upgrade to DI2.0?

Where can I find more detailed information or troubleshooting tips for DI2.0?

Where can I get the DI2.0 software?

Which browsers is DI2.0 compatible with?

Which e-mail programs is DI2.0 compatible with?

Which operating systems can DI2.0 be installed upon?

Which phones can use Direct Internet 2.0?

Why do I need DI2.0?

Why does my Internet connection keep dropping while I am using Direct Internet Data?

Why is DI2.0 faster than DI1.0?

Why is Iridium replacing DI1.0?

Will I be able to download updates from www.iridium.com?

Will I still be able to access the same web sites, email servers etc under DI2.0 that I could under DI1.0?

Will Iridium provide an email service with Direct Internet 2.0?

Data - Direct Internet 1.0 (Apollo) - Archived
Does Iridium Direct Internet Data Service work in a Macintosh environment?

How do I connect a USB computer to the serial port of my phone?

What is "Spoofing"?

What is the most recent release of the Apollo Client?

What is the SmartConnect feature offered by Direct Internet Data?

Why does my Internet connection keep dropping while I am using Direct Internet Data?

Data - General
Are Iridium World Data Services available for MARITIME and/or AVIATION units?

Are Iridium World Data Services sold separately?

Are there any benefits of using one Iridium World Data Service over the other?

Are there any ways to increase the speed while downloading web pages?

Can any items within the Data Kit be purchased separately?

Can any Operating System be used with Iridium World Data Services?

Can I dial into my Internet Service Provider using an Iridium phone?

Can I make a dial-up call using my Palm Pilot?

Can I send a fax through an Iridium phone using either Direct Internet Data or Dial-Up Data?

Can I still get text messages while on a data call?

Can I use Hyper Terminal with Iridium World Data Services?

Can I use my existing Iridium phone for a data call?

Can I use my existing Subscriber Identity Module (SIM) for using Iridium World Data Services?

Can I use my Kyocera phone to make Iridium World Data Service calls?

Can I use Netscape Navigator with Iridium World Data Services?

Can I videoconference using Iridium World Data Services?

Cannot register with the Iridium network.

Do I need a special modem to make an Iridium Data call?

Do I need any special software to use Iridium World Data Services?

How do I obtain updated versions of the Iridium Data software?

I am not a current Iridium subscriber, but am interested in purchasing Iridium World Data Services. What should I do?

Is the Iridium World Data Services CD required to use either Data Service offered?

Is there an additional charge for Iridium World Data Services?

What is included in the Iridium Data Kit?

What is Short Burst Messaging?

What is the difference between Dial-Up Data and Direct Internet Data?

What is the rate of speed for each offered Iridium World Data Service?

What software is needed to read the documents on the Iridium World Data Services CD?

What types of Iridium World Data Service are available?

When will Short Burst Messaging be available?

Where can Iridium World Data Services be used?

Where do I call for Customer Service on Iridium World Data Service and/or the Data Kit?

Voice
Can I use a Solar Charger to charge both my Iridium phone and my laptop computer at the same time?